The 3rd Annual AI & Robotics Main Event will address the broader strategic issues and explores the transformational impact of AI and robotics across industries and sectors. With a focus on innovation and investment, business growth and profitability, it provides an audit of key development areas.

Join our thriving community for the 2018 edition!                                  Co-located with 

2018 Programme Summary

Plenary Thought Leaders Debate – Defining Our Future

AI technologies are re-shaping our future. It’s up to us to determine whether they enhance our lives or diminish them. On 12 October 2018, three of the world’s most respected minds in AI, business change and technology/human interaction will come together to put the case for a positive AI-enabled future. They’ll consider how AI could impact the business operations, world economies and human life for good or ill and, eschewing doom laden prophecies and idealised dreams, investigate what we can do to ensure technology remains humanity’s life enhancing servant – not its master.

The Defining Our Future Debate will be moderated by change management specialist Anton Fishman and customer management expert, Mike Havard. It will kick-start two high-octane technology focused business conferences:


2018 Agenda Summary to date

09:15 Chairs Welcome

Anton Fishman, AIR Chair and Mike Havard, CXtech Chair

09:30 – 11:15 Plenary Debate: Defining Our Future

AI and big business: When will UK business get real about AI?
AI is like teenage sex. Everyone thinks others are doing more of it than they are and so mask their inexperience behind bravura talk. We say it’s time for business to shape up – technology can transform business productivity and profitability, but only if companies put AI front and centre in their innovation and talent management strategies.
Daniel Hulme , CEO of Satalia and Director of Business Analytics MSc at University College London

AI and the human experience: Will humans be superseded by the technologies they’ve created?
Research into the everyday interactions between people and emerging technologies reveals a worrying trend – that humans risk being put out of work and deprived of purpose by the very technologies intended to improve their lives. This future can only be averted by creating technologies that enhance human capability rather than replace human skill. We consider whether responsible innovation can create an equal relationship between people and technology, leading to high-performance workplaces and satisfying lives.
Dr Chris Brauer , Director of Innovation at Goldsmiths University and Founder of the Centre for Creative and Social Technologies

AI and economic survival: Can our current world order survive AI’s twin singularities?
The world faces the arrival of two AI-driven singularities – points at which the rules we’ve lived by till now will simply break down. The first is economic, when machines take over human work. The second is technological, when machines relegate humans to the position of the planet’s second most intelligent life form. Some say capitalism and liberal democracy will not survive. We argue that political and economic systems can be reshaped, businesses and organisations can transform their missions, and human beings achieve far greater self-realisation in a technologically enriched world.
Futurologist, journalist and best-selling author Calum Chace

11:45 – 13:00 AI & Robotics Keynotes 

13:00 – 14:00 Lunch & Solutions Showcase

14:00 – 15:20 Case Studies & Panel Debate

15:40 – 17:00 Case Studies & Panel Debate

17:00 Chair’s Summary followed by Tech Showcase, Networking & Drinks

Previous Speakers Include

Garry Kasparov

Garry Kasparov, World Chess Champion and AI Advocate

Maria Semykoz

Workplace Analytics Architect, Gallup

Sue Daley

Head of Cloud, Data, Analytics and AI, techUK

Alice Zimmermann

Global Product Partnerships, Google

Alistair Shepherd

Founder and President, Saberr

Rob McCargow

Artificial Intelligence Programme Leader, PwC

Daniel Hulme

CEO, Satalia

Miranda Sharp

Director Innovation, Ordnance Survey

James Alexander

Decisioning Director, Sky

Alex Harvey

Head of Robotics and Autonomous Systems, Ocado

Nigel Houlden

Head of Technology Policy, Information Commissioner’s Office (ICO)

Kriti Sharma

VP, Artificial Intelligence, Sage

James Rapinac

Director, Gallup

Anton Fishman

Managing Director, Fishman & Partners Ltd

Nicola Strong

Managing Director, Strong Enterprises

Andrew Burgess

Author and Strategic Advisor on AI and RPA

Prof Maja Pantic

Professor of Affective and Behavioral Computing, Head of the i·bug group, Imperial College London

James Bryce

CEO & Founder, gweek

Dave Millner

HR Futurist and Executive Consulting Partner, IBM Talent Management Solutions

Dr Kiki Leutner

Business Psychologist and Head of Science, MINDX

Alex Cresswell

MD EMEA, pymetrics

Catalina Butnaru

Ambassador, CityAI

Jeremy Hindle

CTO & co-Founder, Headstart AI

Jeff Wellstead

Partner, The Pioneers

Matt Grimshaw

Partner, The Pioneers

Alistair Shepherd

Founder & President, Saberr

Marco Nink

Senior Practice Consultant, Gallup

Andrew Joint

Managing Partner, Kemp Little LLP

David D’Souza

Head of London and of Engagement, CIPD

Gerard Frith

Chairman of Matter and Chief Strategy Officer, Chelsea Apps Factory

George Zarkadakis

Digital Lead, Willis Towers Watson

Angie Ma

COO, ASI Data Science

Professor Noel Sharkey

Professor of AI and Robotics, Co-director Foundation for Responsible Robotics.

Pete Trainor

Co-founder, US Ai Ltd and Chair of the BIMA Ai Think Tank

Anna Gát

Founder, Head of Product - IXY 

Chris Corrado

Group COO & CIO, London Stock Exchange Group (LSE)

Maxine Mackintosh

Co-Founder, One HealthTech

Mark J. Purdy

Managing Director of Economic Research, Accenture Research

Dr Mirko Kovac

Director of the Aerial Robotics Lab, Imperial College London

Aimee van Wynsberghe

assistant professor of ethics and technology at Delft University

Chris Ezekiel

Founder & CEO, Creative Virtual

Michael Rendell

Head of Innovation and Transformation, PricewaterhouseCoopers

Peter Waggett

Peter Waggett, Emerging Technologies Director, IBM

Prof Philip Bond

UK Council for Science & Technology

Mark Preston

CEO, StreetDrone

Frank Nigriello

Director of Corporate Affairs, Unipart

Michael Natusch

Global Head of AI, Prudential

David Burden

Managing Director, Daden

Prof Nigel Crook

Head of Computing and Communication Technologies, Oxford Brookes University

Navin Sabharwal

Chief Architect HCL DRYiCE Autonomics Practice

Ann-Marie Stagg

Chief Executive of the Call Centre Management Association (UK)

Alan Flower


Andy Peart

CMO, Artificial Solutions

Simon Foot

Director, Customer Management Transformation, Contact Centre Operations, Customer Experience, Ember Services

Jayne Reddyhoff

Managing Director, Zanzi Digital

Virginie VAST

Head of Cognitive Procurement and Digital Sourcing, Vodafone

Marcel Horst

Partner at b2econsulting

Rob Buckingham

Director of UK Atomic Energy Authority and Head of RACE

David Leonard

Partner & Director, Advanced Analytics Practice, Gallup

Mike Havard

Director, Ember Services

Dr Nicola J. Millard

Head of Customer Insight & Futures, BT

Stewart Bromley

Chief Operating Officer, Atom Bank

Rodolphe Gelin

EVP Chief Scientific Officer, SoftBank Robotics

Rod Willmott

Fast Track (Innovation) Director, LV=

Professor Alan Winfield

Bristol Robotics Laboratory and Director of Science Communication, University of West Of England

Nathan Benaich

Partner, Playfair Capital

Mark Hillary

Writer, Blogger, Analyst on tech/globalisation/future/cx

Martin Wakeley

Managing Director - Health, Nth Dimension and former CEO NHS Trusts

Kalyan Kumar

EVP and CTO, HCL Technologies

Giovanni Amodeo

Global Editor in Chief, Mergermarket

Dr Gorkan Ahmetoglu

Lecturer in Business Psychology, University College London (UCL) and Co-Founder, Meta Profiling

Chris Ezekiel

Founder & CEO, Creative Virtual

Lucy Standing

Vice Chair, The Association for Business Psychology

Eva Krumhuber

Department of Experimental Psychology, University College London


Robot, SoftBank Robotics

Leonard Austin

Founder & CTO, Ravelin

Alex Housley

CEO, Seldon

Tim Porter

Founder & CEO, Gluru

Tom Chatfield

Tech philosopher, author, broadcaster and advocate of intelligence both artificial and human

Karl Chapman

Chief Executive, Riverview Law

Paul Chong

Director of Watson Group, EMEA, IBM

Professor Alistair Fitt

Vice Chancellor of Oxford Brookes University


155 Bishopsgate, London EC2M 3YD

We’re turning 155 Bishopsgate’s venue into a connected event environment that lets you move seamlessly between our conference and Solutions Showcase; where there’s plenty of room to meet, greet, share experience and talk business.

And, of course, there’s a focus on connectivity.  Superfast wifi and exceptional business services mean you’ll never be out of touch with your world.

155 Bishopsgate, London, is located next to Liverpool St. Station in The City of London. 


What attendees thought about the last event


rated the event ‘excellent’ or ‘good’


found the overall choice of topics ‘excellent’ or ‘good’


applauded the choice of speakers


found that the information provided will add value to their organisation

+43 NPS

(Net Promoter Score)

The best AI event I’ve attended to date. Great range of top speakers and experts in the field. The quality of the speakers outshines other events. The topics were practical, varied and unique. An incredibly practical insight into one of the most compelling and important topics facing business today. The event was really beneficial for me.  Better networking than at any other I’ve attended. First rate. Provided me with an excellent appreciation of how AI is developing, actual and potential applications, and some clear issues to take back.  Very well organised. Very high quality.  Hugely enjoyable and informational.  Provided several concrete new leads and potential business opportunities. Invaluable, it creates a space for dialogue and debate on designing the world of work for tomorrow’s business.

Highlights captured by Private Eye Magazine at the AI & Robotics Main Event 2017

AI & Robotics events partners

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AI & Robotics events are organised by Connect Business Media (CBM)

A business media organisation with a reputation for creating mould-breaking business events that challenge traditional thinking and overturn established formats. With more than 30 years’ experience the Connect team has managed national and international events on every continent in industries including customer experience, employee engagement, outsourcing, information and communication technologies, food manufacturing, nutrition and pharmaceutical industries. Connect Business Media events are more than conferences; they connect audiences in new ways, opening up opportunities for discussion and debate that foster innovation and business growth.

For information on 2018 AI & Robotics events, please contact: Christina Wood, Connect Business Media – Phone +44 (0)1483 614451 | Mobile: +44 (0)7775 942252 | Email: [email protected]