The 2018 Directors' Forum Series



We are very pleased to present you with 3 other Directors’ Forums, part of the AI & Robotics Directors’s Forum Serie: Financial Services, Customer Engagement and Workplace Impact.
The Directors’ Forums offer focused deep dives into the impact of AI on key business sectors or disciplines and all each is hosted at Gallup’s conference centre in The Shard, London


For the industry that’s leading the way in AI adoption we take a holistic view, examining innovative implementations of new technologies and reviewing how AI is transforming business operations and workforce strategies.

Who should attend: Business leaders, strategists and decision makers across core FS business functions including innovation, transformation, finance, HR, supply chain and IT.


From automating customer interactions to predicting customer behaviours and engineering engagement; we investigate AI’s impact on the customer experience and businesses’ ability to profitably engage.

Who need to attend: Leaders within marketing, customer experience, customer operations and digital business.


We take a deep dive into the AI-enabled workplace to investigate AI’s impact on the way organisations structure their workforce, engage employees, manage their performance and achieve excellence.

Who should attend: HR and people leaders plus decision makers responsible for organisational transformation.

AI & Robotics events are organised by Connect Business Media (CBM)

A business media organisation with a reputation for creating mould-breaking business events that challenge traditional thinking and overturn established formats. With more than 30 years’ experience the Connect team has managed national and international events on every continent in industries including customer experience, employee engagement, outsourcing, information and communication technologies. Connect Business Media events are more than conferences; they connect audiences in new ways, opening up opportunities for discussion and debate that foster innovation and business growth.

For information on 2018 AI & Robotics events, please contact: Christina Wood, Connect Business Media – Phone +44 (0)1483 614451 | Mobile: +44 (0)7775 942252 | Email: [email protected]