Jeff Wellstead

Employee Experience Design – What problem are we trying to solve? Many self-proclaimed experts in this emerging field have tried to conveniently categorise the essence of employee experience across areas of interactions such as culture, work, technology and physical/virtual work environments.  It

Dr Kiki Leutner

Will your AI identify the perfect employee? AI is increasingly applied to people related business problems, like selection, engagement, and performance measurement. Much of these new developments are driven by technologists, start ups, and data scientists rather than business psychologists. Whilst this brings

Dave Millner

HR and the Internet of Engagement AI may be about to change the dynamics of many organisations, with increasingly intelligent automation coming our way. But the challenge of attracting and retaining the best employees remains critical to success. Dave describes the techniques

Marco Nink

Marco works closely with the consulting team in shaping recommendations for improving Gallup clients to improve their business performance. He is responsible for presenting consulting recommendations to senior leadership and conducting one-on-one coaching and development sessions with senior executives. Marco has extensive

Angie Ma

ASI’s mission is to let everyone harness the benefit of AI. One piece of their work is speeding up the assessment and triage operations that allow London Fire Brigade to get help to people fast. Find out about how AI is fighting

Maxine Mackintosh

Maxine’s research uses novel analytics approaches and routinely collected data from electronic health records to potentially revolutionise our ability to predict dementia. She is an advocate of digital health approaches and maintains that data analysis has the potential to transform traditional approaches

Anna Gát

IXY is an AI mediated chat app that boosts the effectiveness of personal online communication. When people chat online it’s easy for tempers to flare. IXY supports rational conflict resolution to make for peaceful communication. Its founder says she’s working towards world

Pete Trainor

Pete Trainor is a digital disruptor, author, accidental polymath, mental health campaigner and co-founder of US in London. He talks all over the world on creative & social technologies & the physiological & psychological effects on their audiences. His recently published, bestselling,

Aimee van Wynsberghe

Aimee van Wynsberghe is assistant professor of ethics and technology at Delft University of Technology in the Netherlands. She is co-founder and president of the Foundation for Responsible Robotics. She is also a member of the 4TU center for ethics and technology where

Chris Ezekiel

Chatbots & your customers: a realistic look at using AI and machine learning Media hype and over-promising from some industry vendors have created unrealistic expectations for AI chatbots, whilst at the same time industry analysts are predicting significant increases in chatbots and

David Burden

Virtual humans: The future role of AI-driven chatbots across your organisations Our understanding of what artificial intelligence is and can achieve is at risk of being devalued by marketing hype that wantonly attaches the AI moniker to almost any ‘merely clever’ system. 

Navin Sabharwal

Transforming business and customer engagement with AI   Today’s far-sighted companies are using AI-powered technologies to deliver a highly refined customer experience across a wide range of traditional and digital channels – recognising customers, anticipating their needs, engaging proactively and providing differentiated

Stephen Metcalfe

In conversation with Stephen …we investigate how political strategies for AI and robotics could advance the cause of UK business. Stephen is co-chair of the APPG (All-Party Parliamentary Group on Artificial Intelligence). In the last Parliament Stephen was Chair of Parliament’s cross-party Science and

Nicola Strong

Leading AI driven transformation:  Insights from the frontline of change There are a lot of people exploring AI right now, but rather less people integrating it into the workplace. That means there are have been limited reference points for business leaders delivering

Michael Natusch

A Prudential future. How AI is underpinning long term business value for one of the world’s biggest insurers Prudential is one of the world’s insurance industry giants, with 24 million customers worldwide and more than £600 billion under management.  In 2015 it

Michael Rendell

Better, faster and ultimately more human.  Why AI is better for PwC’s clients, consultants and business performance PricewaterhouseCoopers is one of the UK’s most prestigious professional services firms, with almost 20,000 seasoned professionals advising blue chip clients in just about every industry

Frank Nigriello

Five ways to fix the machine – how ‘convergent relationships’ create organisations that work Advances in accessible technologies are moving faster than industry’s ability to utilise them effectively. Business leaders used to keeping a firm hand on the tiller are increasingly being called

Prof Philip Bond

Boldness, Brexit and the £Billion fund.  The facts behind the UK’s technology strategy The digital economy – with the evolution of AI at its heart – is creating jobs almost three times faster than the rest of the UK economy.  So, as

Mark Preston

Entrepreneurs in the driving seat:  How open platforms will accelerate innovation in autonomous driving The evolution of autonomous driving technologies is set to disrupt the global automotive industry and transform our lives. However, their development remains in the hands of a small

Chris Corrado

Case study: Helping money make the world go round.  How AI underpins safety, security and profitable operations for London Stock Exchange Headquartered in London and operating worldwide, LSE is a diversified international market infrastructure and capital markets business at the heart of the

Alex Harvey

Never off the shelf. The retailer that’s spearheading bespoke AI and robotics solutions to transform operational performance and competitiveness Productivity and agility are constant watchwords for Ocado, the world’s largest online only grocery retailer and for Morrisons, the UK’s fourth biggest supermarket.

Simon Foot

Disruption or transformation?  It’s your choice   Disruption, Disruption, Disruption. Knowing where to start and which trends are the ones to believe and get behind remains a challenge. But is AI really new? Where the examples of existing use are and what

Maria Semykoz

 When the customer is a company:  How AI accelerates value in B2B customer relationships Much of the talk to date has been about how AI is transforming customer relationships in the B2C arena.  All well and good.  But what about when the

Gerard Frith

A force for good A variety of forces are changing the relationships between organisations and employees, moving from transactional relationships to partnership. Partnerships works best when interests are aligned and work can proceed with minimal friction, and maximum collaboration. I will talk

Marcel Horst

Why use Robotic Process Automation? – a ROI case study Key messages RPA is not AI or human-like robots The business case directs the opportunity High volume, repetitive process – break even volume is coming down rapidly Match the right tool to

Alan Flower

    Alan Flower is the HCL CTO for Europe, Middle East and Africa (EMEA). A successful entrepreneur and technologist, Alan is deeply passionate about using technology to support the digital transformation of business and to drive the creation of innovative products and

David Leonard

Preparing Your Workforce for the AI Revolution With AI spending projected to jump nearly 500% to $47 Billion by 2020, AI will reshape business processes, transforming countless aspects of our work environment from product development to operations to customer service. However, as